Turn stays into five-star reviews.
A perfectly-timed post-stay email asks for the review while the stay is still fresh. We route guests to Tripadvisor and Google, catch the negative feedback privately first, and compound your ranking week over week.
See it on your propertyTwo lanes. One sends public, one catches private.
5-star rating
Routes straight to Tripadvisor and Google — public, where it compounds your ranking.
Public review page
Below threshold
Routes to a private form you see first — recover the stay before it goes public.
GM's inbox, privately
The email fires at the moment guests are most likely to leave a review — two days after checkout. Happy guests go straight to Tripadvisor and Google; anyone below the threshold lands in a private form you see first.
Recover the stay before it becomes a one-star post. Review velocity lifts your listing, drives more bookings, and feeds more stays into the loop.
13.3%
Review response rate per send
528
Reviews from one send
4.8★
Average star rating captured
2 days
Optimal post-stay timing
Catch problems before they go public.
The smart routing sends delighted guests to public review sites, while anyone below a threshold lands in a private form — so you recover the stay before it becomes a one-star post.
4.8★
Average captured rating across pilot sends
42%
Of negative feedback caught privately, recovered
Start your review loop this week.
One post-stay email, timed and routed, turns every departure into ranking and reputation.