Upsell email

Turn confirmed bookings into upgrade revenue.

A pre-arrival email lands in the inbox of every confirmed guest. It offers the suite, the spa, late checkout — whatever you have to sell. One tap accepts. Revenue lands before check-in, with zero front-desk effort.

See it on your property
How it works

Timed to the booking, posted to the folio.

Day 0

Booking syncs

7 days out

First offer

2 days out

Reminder

Arrival

Room ready

The booking syncs the moment it's confirmed. Seven days out, the first offer lands — the suite, the spa, late checkout. A reminder follows two days out. By arrival, the room is ready and the upgrades are already posted.

Every accepted upgrade writes back to the PMS and the dashboard, tied to the exact email that drove it.

What you can sell

If it has a price, it has an email.

Room upgrades

King to suite, standard to premium view — the highest-margin sell you make.

Spa & wellness

Book the treatment before arrival, not at the desk.

Late checkout

The upgrade guests love and staff hate to negotiate — priced and one-tap.

Dining credits

Breakfast, dinner, the bar — loaded onto the folio in advance.

Parking & valet

Committed at booking, posted to the folio, no front-desk friction.

Experiences

Local tours, airport transfers, anything your concierge sells.

Reporting

Every upgrade, attributed.

Open full dashboard →
Hotelemailer · Email revenue dashboard
Sample data

Upgrades sold

398

Upgrade revenue

$59,700

Upsells sold

818

Conversion rate

10.8%

Campaign performance

Revenue mix

18%

Upgrade lift on confirmed bookings

$150

Average upgrade value

6.5%

Conversion rate per send

4.2×

ROI in the first 90 days

Run your own numbers

See what upgrade email is worth on your property.

Estimated upgrade revenue

$9,655/mo

Arrivals / month
1,296
Upgrades sold
130
Avg. upgrade value
$75
Per year
$115,862

Estimate only — actual results depend on property, mix, and offer.

Your first upsell email could ship this week.

Connect your PMS, map one offer, and watch confirmed bookings become revenue before arrival.